PinnedBuilding a Customer Service Chatbot with Google Vertex AI: From Zero to HeroImagine a customer service representative juggling five open tabs, flipping between systems, and scanning lengthy PDFs — all while trying…Jul 9Jul 9
Coaching Smarter with GenAI: How to Transform Call Center Performance from Reactive to ProactiveImagine a call center manager with dozens of calls to review — listening through hours of recordings, searching for coaching moments, and…Oct 24Oct 24
A/B Testing Your AI Prompts: The Simple Way to Make Your Chatbot Responses 10x BetterImagine you’re a chef trying to perfect a recipe. You might make two slightly different versions of the same dish and ask people which one…Jul 7Jul 7
Published inGoPenAIPrompt Engineering 101Imagine you’re trying to give directions to a friend who’s never been to your neighborhood. You wouldn’t just say “go to the store,” right…Jul 2Jul 2
Supervised Fine Tuning — Step by StepCustomizing AI models using UnSloth, HuggingFace, and Google ColabJul 1A response icon1Jul 1A response icon1
Published inGoPenAIUnderstanding Tokenization: How Language Models Break Down TextEver wonder how AI language models like ChatGPT actually process the words you type? It all comes down to something called “tokenization” —…Jun 24Jun 24
Data Quality Checks (DQCs): A Guide for Data Engineers Part 2 — Type 2 TablesIn Part 1 of this series, we explored the fundamentals of Data Quality Checks (DQCs) and covered essential checks like duplicates, counts…May 29A response icon1May 29A response icon1
Building Voice AI: Part 1 — Text-To-Speech with ElevenLabsHow I built a simple Python script that transforms text into incredibly natural-sounding speechMay 24May 24
Building Your First AI Agent That Runs Completely OfflineImagine having your own personal AI assistant that works even when your WiFi goes down. Here’s how to build one that runs entirely on your…May 23A response icon1May 23A response icon1
Supercharging Your VS Code Workflow with GitHub MCP and Copilot AgentI recently tried an impressive combination: GitHub MCP (Model Context Protocol) with VS Code and Copilot Agent Mode. This powerful trio…May 19May 19
